ReCoverIQ - Paragon Deductible Services

Paragon now offers a new Reinsurance product, ReCoverIQ.

We’re making Reinsurance simple again!

Why does Reinsurance matter?

Reinsurance matters because it protects insurers from the financial shock of very large or clustered claims. When a major event like a hurricane or a catastrophic liability loss occurs, reinsurance limits the insurer’s exposure so a single event won’t jeopardize the company’s solvency.
It frees up capital, smooths earnings, satisfies regulatory requirements and supports credit ratings. It’s a strategic tool that protects insures.

How it works:

In practice, the cedent pays a premium for coverage. The cedent keeps the first portion of any loss (retention or attachment point). Reinsurers pay above that retention according to agreed limits and layers. Contracts can cover a whole portfolio (treaty) or a single risk (facultative). Reinsurance shifts part of the risk so insurers can grow safely and protect capital.

Meet your Reinsurance expert.

Lori Ostendorf

Lori Ostendorf
Vice President for Client Services, ReCoverIQ

Lori Ostendorf brings extensive experience across the insurance and reinsurance sectors, including reinsurance consulting, operations leadership, compliance, IT coordination, and project management. In her current role as Vice President for Client Services, she leads initiatives that help carriers identify missed reinsurance recoverables, leveraging advanced data analysis, contract review, and reinsurance expertise to deliver actionable insights and financial results.

Lori has led more than 20 engagements and identified over $49 million in missed reinsurance recoverables. She works closely with clients to gather reinsurance contract, policy, and claims data, meticulously mapping this information into Paragon’s proprietary technology. We turn complex data into recoverable value using a combination of analytics, AI and reinsurance expertise.

Her expertise also includes:

Strategic Operations: Driving efficiency, retention, and profitability through data-driven reporting, and process optimization.
Compliance & Governance: Ensuring adherence to regulatory standards, contracts, and vendor agreements.
IT Coordination: Overseeing technology reviews, cost-saving initiatives, and system integrations to improve performance and reduce expenses.
Project Management & Leadership: Leading acquisitions, onboarding teams, and fostering a culture of collaboration and growth.
Coaching & Mentoring: Empowering colleagues through professional development and performance management.

Check out Lori’s LinkedIn to learn more!

How ReCoverIQ Helps

Turning Complex Data into Recoverable Value

ReCoverIQ combines reinsurance expertise, analytics, and AI to validate your recoverables and find
ones that were missed. It connects fragmented data and applies treaty knowledge so recoveries
aren’t left behind.

Why reinsurance recoverables are easy to miss?

Even very experienced insurance teams can overlook legitimate reinsurance recoverables. Complex contracts, lots of
claims data, and long gaps between loss and recovery make it easy for opportunities to slip by.
Data is often fragmented across claims, policy, and accounting systems. Mergers, conversions, and manual workstreams
mean losses don’t always link back to the right reinsurance. Recoverable claims can get lost in translation or never flagged
for billing.
Reinsurance treaties vary a lot in structure, attachment points, and exclusions. A claim might fit one layer but not another,
or be covered by an aggregate clause rather than a specific-loss clause. That mismatch between treaty language and loss
records leads even skilled teams to miss recoverables.
When people leave, institutional knowledge goes with them. Recoveries depend on knowing how past treaties were set up
and how previous collections were handled. Without that context, historical recoverables can be forgotten or written off.
Some claims take years to develop, especially liability, catastrophe, or environmental exposures. By the time they mature,
files may be archived or incomplete. Timing alone can cause reinsurable losses to be overlooked.
Traditional reinsurance accounting is manual and resource-intensive. Teams often focus on new or obvious recoverables
and don’t have time for deep data correlation or aggregation. That leaves harder-to-find recoverables buried.

Reinsurance Expertise

Deep Reinsurance expertise powers the platform’s validation. ReCoverIQ understands treaty language and common recovery workflows, speeding identification and reducing manual interpretation errors.

Results

Proprietary logic and technology line claims, policy, and accounting records, flag anomalies, and calculate likely recoverable amounts. Cases are scored and prioritized so teams focus on the highest-value opportunities.

Root Causes

Beyond discovery, ReCoverIQ identifies root causes and helps close gaps in process and data. That reduces future missed recoverables, lowers write-offs, and strengthens controls.

The outcome is faster, more accurate recoveries, a clear audit trail, and better use of resources—turning complex data into measurable recoverable value.

The sooner we talk, the sooner you can find out what you’ve been missing.