Services: Missed Deductible Clean-Up
Paragon has developed a recovery process that helps carriers to recoup third party deductibles that were identified in a Deductible Analysis Recovery Test (DART) without upsetting the policy holder. This type of billing and recovery program is very delicate as most of the insureds receiving bills are current customers or policy holders that the carrier wants back. While this is true, it is the fiscal responsibility of the insurer to recover as much of the deductible dollars owed. Paragon understands that this is a critical balance.
Paragon has a strong track record of effectively recovering the vast majority of missed deductibles identified in a historical audit without harming the relationship between insurer and insured. Paragon's recovery staff works with the insured to provide all of the information that they need to understand the bill they received. It is not unusual for Paragon to receive highly complementary letters and emails from insureds and agents thanking a Paragon employee for their professionalism in the handling of their deductible invoice.